We feel our free minor update policy really sets us out from the crowd!

Keeping your website up to date is vital in keep your visitors returning to your site. With most designers charging anything from £25 to £100 per hour it can be very costly to change something simple like a piece of text or an image.

Not us! We offer free minor updates for every website we design and host! This covers editing existing text, image and files!

If you have a larger update in mind (such as adding a brand new page or re-designing the website) we will give you a very competitive fixed quote before hand so you know exactly what your options are. more info...

There are no extra charges for this so please feel free to give us your feedback on the designs we create!

We usually ask for a 50% deposit for most website projects to create the initial design ideas and concepts. The final 50% is invoiced when the site is fully completed.

At Impression Internet we understand that you know your business better than anyone else. We listen to your feedback and thoughts throughout the entire design process and beyond. Please feel confident to let us know what areas you like and dislike and we will fine tune your website to your individual specifications.

We take on board your ideas and input for the whole project from initial design ideas to colour schemes - we want to provide you with your ideal website!

If you are not happy with our hosting service we are happy to offer a no-fuss money back guarantee. All of hosting packages come with this guarantee (valid from 30 days after your hosting package is setup).

The payment will be refunded to either your PayPal account or by cheque.

This offer excludes domain name registration fees purchased with your hosting account.

The price at which you sign up is the price you pay for the duration of your hosting account with Impression Internet - we guarantee you will never pay any more!

You are never under any obligation or contract with our hosting packages and, because you are billed monthly rather than yearly, you are free to cancel any time!

We also offer optional interest free payments for all websites over £500 on request.

When your website is complete and online we offer ongoing free support for the duration that we host the website. We offer free support by e-mail to all customers. We also offer support by phone on 0844 884 9095 (calls charged at 5p per minute for a  UK landline)

Please click here to contact us!

Our office hours are 9.30am - 5.30pm but we can reply to e-mails 24 hours a day!