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We aim to offer fantastic customer support
for our clients and will always make any
problems you have our number one priority!
We also have a dedicated
server status
page that will keep you up to date with any
maintenance work or known issues.
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We recommend new customers
read our
welcome page
which has step by step instructions and videos to
help you get you
started with the basics like
setting
up e-mail addresses, FrontPage Extensions,
uploading your files
with FTP, backing up your
files, bandwidth,
CGI scripts and more. |
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You can search our comprehensive help
database by logging in to your
control panel and clicking 'support database'. You can find your log in details on
the welcome e-mail we sent you when you
signed up for your
hosting. If you
don't have yours
please
contact us
and we will resend
it. |
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If you have any questions
about our services or have a problem
you need solved you
can chat to us live online!
Please click the icon to the
right to start a
conversation with us. If we are
offline please accept our
apologies and leave us a
message. We will get back
to you as soon as possible!
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Please send support requests to:
support@impressioninternet.co.uk
We aim to reply to all e-mails within one
hour during office hours. You can also send
e-mail support requests via your customer
control panel. |
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Feel fee to call us during office hours on
0844 884 9095 (calls cost 4p per
minute from BT landlines)
Please contact
us if you would like to request
a call back. |
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